1
00:00:00,001 --> 00:00:03,399
What happened yesterday
was a serious security breach.

2
00:00:03,400 --> 00:00:05,919
The airport could offer you
a generous redundancy.

3
00:00:05,920 --> 00:00:06,999
Absolutely not.

4
00:00:07,000 --> 00:00:08,319
I can't lose this job, mate.

5
00:00:08,320 --> 00:00:10,159
They've called a security review.

6
00:00:10,160 --> 00:00:12,919
Mira, the prayer room
is not accessible. What's going on?

7
00:00:12,920 --> 00:00:16,879
She's just a harmless young woman
who needs some time to herself.

8
00:00:16,880 --> 00:00:18,719
We've got her for assault.

9
00:00:18,720 --> 00:00:20,480
I had nowhere else to go.

10
00:00:27,360 --> 00:00:32,080
Find a position where
you are completely comfortable.

11
00:00:33,320 --> 00:00:36,840
Begin by shutting out
everything around you.

12
00:00:38,320 --> 00:00:42,920
Close your eyes
and concentrate on your breathing.

13
00:00:44,000 --> 00:00:45,999
In...

14
00:00:46,000 --> 00:00:47,959
..out...

15
00:00:47,960 --> 00:00:50,239
..in...

16
00:00:50,240 --> 00:00:51,290
..out.

17
00:00:53,200 --> 00:00:55,360
Let your face relax...

18
00:00:56,760 --> 00:00:59,039
..your shoulders...

19
00:00:59,040 --> 00:01:01,880
..allow every muscle to release...

20
00:01:03,160 --> 00:01:04,600
..until you feel light...

21
00:01:05,880 --> 00:01:07,160
..like you are floating.

22
00:01:08,320 --> 00:01:11,280
- Boss! Boss!
- What's going on?!

23
00:01:16,600 --> 00:01:18,839
Wake up!

24
00:01:18,840 --> 00:01:21,039
Jesus, Nuala!

25
00:01:21,040 --> 00:01:22,799
Get her out of there!

26
00:01:22,800 --> 00:01:24,720
Fucking...Jesus!

27
00:01:25,960 --> 00:01:28,190
- It's stopped, it's stopped.
- You serious?

28
00:01:31,760 --> 00:01:33,559
Jesus fucking Christ!

29
00:01:33,560 --> 00:01:35,239
Everybody stay back!

30
00:01:35,240 --> 00:01:37,480
Fuck. No, no, no!

31
00:01:39,800 --> 00:01:42,519
Well fucking done, Nuala! Well done.

32
00:01:42,520 --> 00:01:44,319
Leave it, leave it! Let 'em fall.

33
00:01:44,320 --> 00:01:45,840
Oh, what a mess.

34
00:01:58,720 --> 00:02:02,400
- Don't forget her nap today.
- On my schedule, not yours, darling.

35
00:02:05,120 --> 00:02:07,319
That's enough, Lila.
Say, "Bye, Daddy."

36
00:02:07,320 --> 00:02:09,679
Stop the dance, Daddy!

37
00:02:09,680 --> 00:02:11,759
- Come on, Lila, say bye.
- Let her speak to her daddy.

38
00:02:11,760 --> 00:02:14,519
- Daddy, when are you coming home?
- I'm late. I need my phone.

39
00:02:14,520 --> 00:02:16,399
Guess what? I got a new bed.

40
00:02:16,400 --> 00:02:17,640
Come on, Lila.

41
00:02:19,200 --> 00:02:21,679
No, I want... No!
I want the sausage Dad.

42
00:02:21,680 --> 00:02:23,999
When are you gonna forgive Tony?
He didn't do anything.

43
00:02:24,000 --> 00:02:25,839
Exactly, Mum,
he didn't do anything. Darling...

44
00:02:25,840 --> 00:02:28,839
- Mira, can we talk?
- I want Daddy! No, no, give it back!

45
00:02:28,840 --> 00:02:30,280
Oh!

46
00:02:31,640 --> 00:02:32,960
Hello.

47
00:02:36,400 --> 00:02:38,570
Thank you for the ride.
I'll see you tonight.

48
00:02:39,160 --> 00:02:40,679
Bye, darling.

49
00:02:40,680 --> 00:02:42,279
- Love you.
- Bye.

50
00:02:42,280 --> 00:02:45,280
I miss Daddy.

51
00:02:47,280 --> 00:02:49,959
This is an important announcement.

52
00:02:49,960 --> 00:02:51,319
Baggage on flights AD-45,

53
00:02:51,320 --> 00:02:54,839
2T-67 and NC-32 has been delayed.

54
00:02:54,840 --> 00:02:57,359
Well, apparently the baggage handler
fell asleep on the job,

55
00:02:57,360 --> 00:02:59,839
so now we're down a belt
for bays four and five,

56
00:02:59,840 --> 00:03:02,610
which means Departures
is going to be fucked for hours.

57
00:03:05,480 --> 00:03:08,159
- Hey, my brother-in-law can fix that.
- Yeah?

58
00:03:08,160 --> 00:03:10,400
- You want to call him?
- Yes, thank you.

59
00:03:15,040 --> 00:03:17,120
Yo, Maz. What�s up?

60
00:03:18,080 --> 00:03:19,840
No, I�m at work.

61
00:03:21,160 --> 00:03:22,920
Can you do something for me?

62
00:03:23,400 --> 00:03:24,800
No, she�s rich.

63
00:03:25,320 --> 00:03:26,370
Yeah, manager.

64
00:03:27,160 --> 00:03:29,200
Okay, perfect. Bye.

65
00:03:30,560 --> 00:03:32,519
He can do it for 300.

66
00:03:32,520 --> 00:03:34,799
- Yeah? Alright.
- Where are you from?

67
00:03:34,800 --> 00:03:37,039
And you didn't hear
the boarding call?

68
00:03:37,040 --> 00:03:38,559
No, I heard it.

69
00:03:38,560 --> 00:03:40,839
I didn't tell my parents
that I quit uni,

70
00:03:40,840 --> 00:03:44,679
and I knew they were waiting
for me at the other end,

71
00:03:44,680 --> 00:03:47,879
so I just panicked.

72
00:03:47,880 --> 00:03:51,039
And once the flight left,
I knew my student visa was cancelled

73
00:03:51,040 --> 00:03:53,719
and I didn't have any money

74
00:03:53,720 --> 00:03:56,359
or anywhere to go.

75
00:03:56,360 --> 00:04:01,599
And you hid the passport
and your phone because...?

76
00:04:01,600 --> 00:04:03,839
I knew not having a visa
made me illegal

77
00:04:03,840 --> 00:04:08,160
and I didn't want to be put
in immigration detention.

78
00:04:11,520 --> 00:04:12,759
Right.

79
00:04:12,760 --> 00:04:16,119
And where does attacking
a man of God with a broom

80
00:04:16,120 --> 00:04:18,279
fit into all this?

81
00:04:18,280 --> 00:04:20,359
I guess I have
a complicated relationship

82
00:04:20,360 --> 00:04:22,040
with my faith.

83
00:04:23,240 --> 00:04:28,239
Although "man of God" is a big call.

84
00:04:28,240 --> 00:04:31,560
I see more of a social worker
with a fluoro vest.

85
00:04:40,200 --> 00:04:43,239
Ah, Mira. Um, can I help?

86
00:04:43,240 --> 00:04:44,319
Yes, actually.

87
00:04:44,320 --> 00:04:46,679
Uh, there's been a baggage mishap.

88
00:04:46,680 --> 00:04:48,279
Gonna be a lot
of unhappy passengers.

89
00:04:48,280 --> 00:04:49,999
So I need you on the ground
to, uh...

90
00:04:50,000 --> 00:04:53,919
To provide emotional support
for passengers.

91
00:04:53,920 --> 00:04:56,960
- Yes, exactly.
- I'll be there.

92
00:04:59,400 --> 00:05:00,999
How's your Irish friend?

93
00:05:01,000 --> 00:05:02,080
Uh...

94
00:05:03,880 --> 00:05:05,000
Well...

95
00:05:05,001 --> 00:05:08,199
..getting in contact
with the embassy.

96
00:05:08,200 --> 00:05:09,439
Great.

97
00:05:09,440 --> 00:05:12,330
You realise you could press charges
for assault, right?

98
00:05:12,331 --> 00:05:14,999
Well, I could also file
for worker's comp,

99
00:05:15,000 --> 00:05:18,040
but I wouldn't want
to waste precious resources.

100
00:05:25,040 --> 00:05:27,520
Late night, writing up reports.

101
00:05:29,680 --> 00:05:31,000
Strange.

102
00:05:32,480 --> 00:05:33,799
I haven't received any.

103
00:05:33,800 --> 00:05:35,640
Not yet, no.

104
00:05:35,851 --> 00:05:42,159
- I'll see you at the security review.
- Yeah, looking forward to it.

105
00:05:42,160 --> 00:05:43,480
- 2pm.
- Yeah.

106
00:05:49,840 --> 00:05:51,480
She would have had your arse.

107
00:05:53,000 --> 00:05:54,720
And yours.

108
00:05:57,720 --> 00:06:00,559
Right, clearly, you can't stay here.

109
00:06:00,560 --> 00:06:03,119
Now, as an Irish citizen,

110
00:06:03,120 --> 00:06:05,639
you're unlikely
to be thrown into detention,

111
00:06:05,640 --> 00:06:07,879
but there's always a slight risk,
given that...

112
00:06:07,880 --> 00:06:09,200
I'm brown?

113
00:06:11,880 --> 00:06:13,239
Well, I wasn't going to say.

114
00:06:13,240 --> 00:06:16,639
Right, your best bet
is a bridging visa,

115
00:06:16,640 --> 00:06:19,159
which means
that you can leave the country

116
00:06:19,160 --> 00:06:23,039
without being flagged
by Border Protection.

117
00:06:23,040 --> 00:06:26,359
Vouchers for the sky bus,
application for a visa,

118
00:06:26,360 --> 00:06:28,039
and the embassy can help

119
00:06:28,040 --> 00:06:30,679
with accommodation
and anything else, OK?

120
00:06:30,680 --> 00:06:31,959
- OK.
- Right.

121
00:06:31,960 --> 00:06:34,440
Now Mr Fluoro Vest
is needed on the ground.

122
00:06:43,720 --> 00:06:47,719
Lex, you need to inform me directly
when there are baggage disruptions.

123
00:06:47,720 --> 00:06:49,799
Was there a reason
I wasn't notified?

124
00:06:49,800 --> 00:06:51,679
Accidents happen.

125
00:06:51,680 --> 00:06:52,879
Maybe they wouldn't

126
00:06:52,880 --> 00:06:54,759
if your staff
weren't falling asleep on the job.

127
00:06:54,760 --> 00:06:56,000
Are you serious?

128
00:06:57,160 --> 00:06:58,639
- I am.
- Are you?

129
00:06:58,640 --> 00:07:01,079
This job's relentless, right?
It's backbreaking.

130
00:07:01,080 --> 00:07:04,439
So is this noise. You hear that?
It ruins our eardrums.

131
00:07:04,440 --> 00:07:06,879
And that smell -
we suck in these fumes all day

132
00:07:06,880 --> 00:07:08,879
because you won't fix the fans!

133
00:07:08,880 --> 00:07:12,119
Come on! We drop our breaks
so your planes can depart on time.

134
00:07:12,120 --> 00:07:14,039
And all because you want
to make the PSEs.

135
00:07:14,040 --> 00:07:17,839
Mistakes happen under pressure.
End of fucking story!

136
00:07:17,840 --> 00:07:19,879
Might be for you, but it's not
for my terminal staff

137
00:07:19,880 --> 00:07:21,439
who have to mop up your mess!

138
00:07:21,440 --> 00:07:23,279
Sorry, can't hear in my left ear.

139
00:07:23,280 --> 00:07:25,840
Just a wee bit deaf
from this fucking job!

140
00:07:42,400 --> 00:07:43,999
What are you talking about?

141
00:07:44,000 --> 00:07:45,920
Mummy, where are we going?

142
00:07:48,400 --> 00:07:50,719
Ah, your bag's way over the limit.

143
00:07:50,720 --> 00:07:53,399
Uh, um...
I can pay for the excess.

144
00:07:53,400 --> 00:07:55,080
Is cash OK?

145
00:07:57,360 --> 00:07:59,240
Oh, Mia, come here.

146
00:08:02,440 --> 00:08:04,079
Um, actually,

147
00:08:04,080 --> 00:08:06,519
your flights are under-booked,
so we can take the excess.

148
00:08:06,520 --> 00:08:08,720
- No charge.
- Thank you.

149
00:08:08,721 --> 00:08:12,159
Oh, some of
the baggage belts are down,

150
00:08:12,160 --> 00:08:14,279
so there's a delay
on your flight's departure.

151
00:08:14,280 --> 00:08:16,640
Sorry about that.
Delayed for how long?

152
00:08:17,680 --> 00:08:20,090
Uh, a couple of hours.
There's technical issues.

153
00:08:22,920 --> 00:08:24,080
OK.

154
00:08:25,240 --> 00:08:26,440
OK.

155
00:08:26,471 --> 00:08:31,799
I'm gonna tell the review
that this has happened before,

156
00:08:31,800 --> 00:08:33,439
and that's why I trusted you.

157
00:08:33,440 --> 00:08:35,559
Um, maybe don't say that.

158
00:08:35,560 --> 00:08:38,119
I have to justify what I did,
or I'll lose my job.

159
00:08:38,120 --> 00:08:40,079
Excuse me, madam.
Sunglasses off.

160
00:08:40,080 --> 00:08:41,879
How good are you
at delivering babies?

161
00:08:41,880 --> 00:08:44,199
Laptops out, iPads out.
Everything out of pockets.

162
00:08:44,200 --> 00:08:46,039
Sorry, are you alright?

163
00:08:46,040 --> 00:08:47,359
Oh, I'm fine.

164
00:08:47,360 --> 00:08:49,120
Bruce... Sorry, my mistake.

165
00:08:50,640 --> 00:08:52,239
My fish!

166
00:08:52,240 --> 00:08:54,479
Save it! Quick!

167
00:08:54,480 --> 00:08:57,199
If he dies, it's your fault!

168
00:08:57,200 --> 00:08:58,399
Miss, live animals

169
00:08:58,400 --> 00:08:59,719
need to be pre-booked as cargo.

170
00:08:59,720 --> 00:09:01,119
They can't go to cargo.

171
00:09:01,120 --> 00:09:02,759
Jesus.

172
00:09:02,760 --> 00:09:04,039
We'll have to confiscate these.

173
00:09:04,040 --> 00:09:06,159
They're tropical fighting fish.

174
00:09:06,160 --> 00:09:08,359
I need to monitor
the water temperature.

175
00:09:08,360 --> 00:09:12,640
Confiscated items have to be
destroyed, don't they, Johnny?

176
00:09:13,800 --> 00:09:15,200
Uh, yeah. Yep.

177
00:09:43,600 --> 00:09:46,360
Don't leave a message.

178
00:09:47,840 --> 00:09:50,040
Don't leave a message.

179
00:10:04,880 --> 00:10:07,439
Excuse me.
Um, could you help me?

180
00:10:07,440 --> 00:10:10,159
Sorry, I just, uh.
I need to get this bag to my wife.

181
00:10:10,160 --> 00:10:11,319
She left it behind,

182
00:10:11,320 --> 00:10:13,679
and my little girl
needs her Ventolin.

183
00:10:13,680 --> 00:10:16,839
Um, they've gone through?
What's the flight number?

184
00:10:16,840 --> 00:10:18,319
I have no idea.

185
00:10:18,320 --> 00:10:19,839
Um, they were
meant to be going to Brisbane,

186
00:10:19,840 --> 00:10:22,599
but I think there was, like,
a last-minute change or something.

187
00:10:22,600 --> 00:10:24,479
- Um... Have you tried calling her?
- Yeah.

188
00:10:24,480 --> 00:10:26,039
She's not picking up.

189
00:10:26,040 --> 00:10:29,199
I don't suppose you can
just, like, look her up.

190
00:10:29,200 --> 00:10:30,839
Her name's Zoe Masterton.

191
00:10:30,840 --> 00:10:32,799
Then I could just meet her
at the gate,

192
00:10:32,800 --> 00:10:34,239
give her the bag, and then...

193
00:10:34,240 --> 00:10:36,999
- OK, sure. Come with me.
- Thank you so much. I appreciate it.

194
00:10:37,000 --> 00:10:38,839
- And how old's the little girl?
- She's four.

195
00:10:38,840 --> 00:10:40,159
- Ah.
- Yeah, yeah.

196
00:10:40,160 --> 00:10:41,960
Let's try in here.

197
00:10:48,720 --> 00:10:51,359
People leave
so much shit on planes.

198
00:10:51,360 --> 00:10:56,399
Three earbuds, two iPads,
one deodorant.

199
00:10:56,400 --> 00:10:58,720
That's false teeth.

200
00:11:00,000 --> 00:11:02,760
Oh, fuck. That's disgusting.

201
00:11:10,920 --> 00:11:12,039
Cath.

202
00:11:12,040 --> 00:11:15,800
Uh, I think we've got
an excess baggage situation.

203
00:11:17,240 --> 00:11:20,159
- A Zoe Masterton.
- OK.

204
00:11:20,160 --> 00:11:22,990
She's, uh, pregnant,
travelling with a four-year-old.

205
00:11:23,880 --> 00:11:27,359
Well, it's good to hear
from you, too. How have you been?

206
00:11:27,360 --> 00:11:29,759
Have you got eyes on the partner?

207
00:11:29,760 --> 00:11:31,239
- Yes.
- OK. Um...

208
00:11:31,240 --> 00:11:32,239
Can you keep him occupied...

209
00:11:32,240 --> 00:11:34,919
..until we get clearance to board?

210
00:11:34,920 --> 00:11:36,799
Will do.

211
00:11:36,800 --> 00:11:38,280
Talk soon. OK, bye.

212
00:11:39,640 --> 00:11:41,510
- Did you understand all that?
- Yeah.

213
00:11:42,400 --> 00:11:45,279
Cool, well, we're just gonna
keep an eye out for this guy.

214
00:11:45,280 --> 00:11:49,239
How fucking delayed
is this light going to be?

215
00:11:49,240 --> 00:11:52,519
Fuck.

216
00:11:52,520 --> 00:11:54,359
No luck?

217
00:11:54,360 --> 00:11:55,999
No, no.

218
00:11:56,000 --> 00:11:58,759
Why don't you take a seat?
I'll speed this up.

219
00:11:58,760 --> 00:12:00,720
Yeah?
Yeah, thank you.

220
00:12:02,040 --> 00:12:05,320
There you go.
This is your new home.

221
00:12:07,840 --> 00:12:09,480
There we go.

222
00:12:11,920 --> 00:12:13,719
What, Mango?

223
00:12:13,720 --> 00:12:15,000
What?

224
00:12:23,880 --> 00:12:25,319
This had happened before,

225
00:12:25,320 --> 00:12:28,599
and, um, I trust
that it won't happen again.

226
00:12:28,600 --> 00:12:29,920
Of course.

227
00:12:31,160 --> 00:12:33,680
I understand. It's serious, but...

228
00:12:43,480 --> 00:12:44,920
Wish me luck, boys.

229
00:12:49,360 --> 00:12:52,559
Alright, what are we working with?

230
00:12:52,560 --> 00:12:53,640
Oh,

231
00:12:54,760 --> 00:12:55,880
OK, OK.

232
00:12:57,320 --> 00:12:59,639
Hey, um, I'm here for the review.

233
00:12:59,640 --> 00:13:03,119
Did you want me to head straight in?
Or I can wait out here.

234
00:13:03,120 --> 00:13:04,200
Uh...

235
00:13:05,280 --> 00:13:06,799
- Review?
- Uh, yeah.

236
00:13:06,800 --> 00:13:08,850
- Yeah, take a seat. Take a seat.
- Thank you.

237
00:13:13,211 --> 00:13:17,879
Can you bring us in some coffees?
Uh, a flat white.

238
00:13:17,880 --> 00:13:19,840
Oh, a flat white? Yeah.

239
00:13:21,280 --> 00:13:24,639
Good fucking luck with that, eh?

240
00:13:24,640 --> 00:13:27,280
These guys.
Get your own fucking coffee.

241
00:13:34,200 --> 00:13:38,679
So before I worked here, my wife
and I ran a hostel for teenagers.

242
00:13:38,680 --> 00:13:40,199
It was a halfway house.

243
00:13:40,200 --> 00:13:43,199
Not sure what it's called now,
but nine times out of ten,

244
00:13:43,200 --> 00:13:46,879
those kids were acting up because
they didn't feel listened to.

245
00:13:46,880 --> 00:13:48,879
How long did it take to check
the passenger list?

246
00:13:48,880 --> 00:13:51,280
Oh, it shouldn't be too much longer.

247
00:13:51,281 --> 00:13:54,239
- Quite a few flights were delayed.
- Sorry.

248
00:13:54,240 --> 00:13:56,710
I'm just... I'm really worried
about my little girl.

249
00:14:00,760 --> 00:14:03,439
- Excuse me.
- Hey, baby. It's me again.

250
00:14:03,440 --> 00:14:04,839
I just need to get...

251
00:14:04,840 --> 00:14:08,519
- Thank you so much!
- You forgot your T-Rex.

252
00:14:08,520 --> 00:14:10,279
Would have been
a nightmare without that!

253
00:14:10,280 --> 00:14:12,280
Give us a call back.

254
00:14:16,640 --> 00:14:18,159
Thank you.

255
00:14:18,160 --> 00:14:19,559
Bye-bye.

256
00:14:19,560 --> 00:14:21,080
- Thank you.
- That's alright.

257
00:14:43,000 --> 00:14:45,279
Backpacks on trays,
laptops out.

258
00:14:45,280 --> 00:14:48,600
Keep coming forward.
Keep coming forward.

259
00:14:49,880 --> 00:14:52,079
Cath, I think he might know the gate.

260
00:14:52,080 --> 00:14:53,159
Oh, fuck.

261
00:14:53,160 --> 00:14:55,400
- You'll need to move them.
- OK.

262
00:15:02,360 --> 00:15:03,760
- Shit!
- Go, go!

263
00:15:06,040 --> 00:15:09,599
Hey, um, I need you to come with me.

264
00:15:09,600 --> 00:15:10,879
He's here, isn't he?

265
00:15:10,880 --> 00:15:11,960
Yes.

266
00:15:13,880 --> 00:15:15,000
Fuck!

267
00:15:16,320 --> 00:15:18,070
- If he finds us...
- He won't, he won't.

268
00:15:19,920 --> 00:15:21,240
This way.

269
00:15:22,600 --> 00:15:24,360
- Fuck!
- Hey!

270
00:15:27,000 --> 00:15:29,040
Here, baby. In here.

271
00:15:34,080 --> 00:15:36,999
Come on. It's OK, it's OK.

272
00:15:37,000 --> 00:15:39,470
We're just going somewhere
to wait for our plane.

273
00:15:41,631 --> 00:15:46,079
We think we have
a domestic violence situation.

274
00:15:46,080 --> 00:15:47,759
Thank you. Sami, do you copy?

275
00:15:47,760 --> 00:15:48,959
Yes, Copy that.

276
00:15:48,960 --> 00:15:50,319
Yeah, sorry.
You think or you know?

277
00:15:50,320 --> 00:15:53,119
Well, the father says his wife
forgot the daughter's Ventolin,

278
00:15:53,120 --> 00:15:54,359
but we don't think that's true.

279
00:15:54,360 --> 00:15:56,879
Call the AAP if you're worried.
They can run a check on him.

280
00:15:56,880 --> 00:15:58,959
He's already worked out
the departure gate,

281
00:15:58,960 --> 00:16:01,759
and if he sees the family,
then things could escalate quickly.

282
00:16:01,760 --> 00:16:04,639
Can we... Can we move the flight
to another gate?

283
00:16:04,640 --> 00:16:06,279
Do you know
how much it costs to move a plane?

284
00:16:06,280 --> 00:16:08,239
We've lost tens of thousands
of dollars today.

285
00:16:08,240 --> 00:16:11,010
- Get Ziv to run a check on him.
- You don't have to move the...

286
00:16:15,160 --> 00:16:16,400
It should be fine.

287
00:16:17,800 --> 00:16:19,559
I'm so sorry I'm late.

288
00:16:19,560 --> 00:16:21,599
We officially have everything
back up and running.

289
00:16:21,600 --> 00:16:23,079
How are you, Tobias?

290
00:16:23,080 --> 00:16:25,399
Doing better than your Demons, Troy.

291
00:16:25,400 --> 00:16:26,399
Good!

292
00:16:26,400 --> 00:16:27,959
No, the Pies are gonna kill it
this season,

293
00:16:27,960 --> 00:16:29,599
and you know how much
I love to hate on them.

294
00:16:29,600 --> 00:16:33,599
Well, we'll see how we go.
I like the look of this Jack Buller.

295
00:16:33,600 --> 00:16:36,159
- Clearly, I need to get a team.
- Just not his.

296
00:16:36,160 --> 00:16:37,759
No-one likes a Pie supporter.

297
00:16:37,760 --> 00:16:38,920
Except for the pies.

298
00:16:40,120 --> 00:16:41,360
Shall we start?

299
00:16:41,361 --> 00:16:44,559
OK, so the footage
you were forwarded showed

300
00:16:44,560 --> 00:16:47,199
an object being taken through
security without being scanned.

301
00:16:47,200 --> 00:16:51,319
We have given formal notification
to the security company.

302
00:16:51,320 --> 00:16:53,479
- Great.
- Fortunately, no harm was done.

303
00:16:53,480 --> 00:16:56,119
Yeah, you will also
be issued with a warning, Tobias.

304
00:16:56,120 --> 00:16:57,199
Understood.

305
00:16:57,200 --> 00:16:58,959
Wait, sorry,
this was a clear breach.

306
00:16:58,960 --> 00:17:00,559
Mr Flick, your superiors

307
00:17:00,560 --> 00:17:01,959
at Border Protection
have been informed,

308
00:17:01,960 --> 00:17:04,279
and any disciplinary proceedings
are in their hands.

309
00:17:04,280 --> 00:17:05,839
Needless to say, mate,

310
00:17:05,840 --> 00:17:07,439
you can't let the
old bugger convince you

311
00:17:07,440 --> 00:17:08,839
to bend the rules for him.

312
00:17:08,840 --> 00:17:10,239
Uh, no.

313
00:17:10,240 --> 00:17:11,999
I mean, yes, sorry.

314
00:17:12,000 --> 00:17:14,280
- Of course.
- Alright then.

315
00:17:15,320 --> 00:17:17,680
- Is that it?
- I believe so.

316
00:17:19,031 --> 00:17:21,679
- I should rush.
- Thank you.

317
00:17:21,680 --> 00:17:23,439
- Thanks.
- Really appreciate it.

318
00:17:23,440 --> 00:17:24,880
Um... Thanks.

319
00:17:26,480 --> 00:17:28,519
Uh, while we have you, Mira,

320
00:17:28,520 --> 00:17:30,570
it'd be a good opportunity
to have a chat.

321
00:17:34,320 --> 00:17:37,919
Please make your way
immediately to gate 13 for boarding.

322
00:17:37,920 --> 00:17:39,759
We thank you for your patience.

323
00:17:39,760 --> 00:17:42,959
You saw it earlier,
didn't you?

324
00:17:42,960 --> 00:17:44,999
- You like it?
- Mm-hm, yeah.

325
00:17:45,000 --> 00:17:46,240
Good.

326
00:17:48,640 --> 00:17:50,080
That's Mango.

327
00:17:51,960 --> 00:17:55,640
Come on out, Mango.

328
00:17:56,960 --> 00:17:59,000
Good girl.

329
00:18:00,240 --> 00:18:01,960
There you go. There she is.

330
00:18:05,120 --> 00:18:07,599
Can you guess
why she's called Mango?

331
00:18:07,600 --> 00:18:10,679
- Because she's yellow.
- Exactly right.

332
00:18:10,680 --> 00:18:12,279
And she's like...

333
00:18:12,280 --> 00:18:14,239
She's like a mango apple

334
00:18:14,240 --> 00:18:17,400
because she has green bits
on her little tail.

335
00:18:21,240 --> 00:18:24,079
I'm so sorry about all this trouble.

336
00:18:24,080 --> 00:18:25,360
Don't be sorry.

337
00:18:28,000 --> 00:18:30,679
God, I hate this, being the victim.

338
00:18:30,680 --> 00:18:32,239
I just...

339
00:18:32,240 --> 00:18:35,599
I don't... I don't want her
to see me like this.

340
00:18:35,600 --> 00:18:37,199
Babe, you're at the airport

341
00:18:37,200 --> 00:18:38,999
with 70kg worth
of checked baggage on it.

342
00:18:39,000 --> 00:18:40,199
I don't see a victim.

343
00:18:40,200 --> 00:18:42,190
I see someone trying
to rock the system.

344
00:18:47,120 --> 00:18:48,600
We'll get you out.

345
00:18:54,040 --> 00:18:57,679
So there has been no movement
in customer satisfaction.

346
00:18:57,680 --> 00:18:59,799
What about headcount reduction?

347
00:18:59,800 --> 00:19:02,359
I am in the process
of identifying underperformers,

348
00:19:02,360 --> 00:19:03,799
evaluating redundancies.

349
00:19:03,800 --> 00:19:05,239
I'm looking specifically

350
00:19:05,240 --> 00:19:06,959
at removing positions
with low operational impact

351
00:19:06,960 --> 00:19:08,399
and then, as we've discussed,

352
00:19:08,400 --> 00:19:10,479
I'm proposing implementing
automation in baggage handling,

353
00:19:10,480 --> 00:19:11,519
which will...

354
00:19:11,520 --> 00:19:15,280
However you do it, just make sure
Fair Work can't fight us on it.

355
00:19:16,600 --> 00:19:18,159
As you know,

356
00:19:18,160 --> 00:19:20,399
passenger service charges
are integral

357
00:19:20,400 --> 00:19:21,679
to our business model

358
00:19:21,680 --> 00:19:23,479
and any blockage of flow
in the terminal,

359
00:19:23,480 --> 00:19:24,879
it lowers our profit margin...

360
00:19:24,880 --> 00:19:26,239
Don't fight it.

361
00:19:26,240 --> 00:19:30,120
Use gentle tapping
to release and relax.

362
00:19:31,760 --> 00:19:33,200
Continue to tap.

363
00:19:34,240 --> 00:19:38,480
First the eyebrow,
then the side of the eye.

364
00:19:41,120 --> 00:19:42,439
Yeah, of course.

365
00:19:42,440 --> 00:19:46,199
Bring your focus to what is
causing you the most anxiety.

366
00:19:46,200 --> 00:19:48,279
Jawbone.

367
00:19:48,280 --> 00:19:52,320
Focus on feeling safe, present.

368
00:19:53,760 --> 00:19:54,880
Collarbone.

369
00:19:56,000 --> 00:20:00,599
Feel your anxiety
and release it with breath.

370
00:20:00,600 --> 00:20:03,080
Shoulder, arm.

371
00:20:04,320 --> 00:20:05,880
Accept the tension.

372
00:20:08,280 --> 00:20:11,960
Don't fight it. Let it all go.

373
00:20:15,831 --> 00:20:17,879
Sorry.

374
00:20:17,880 --> 00:20:19,559
Excess baggage.

375
00:20:19,560 --> 00:20:22,279
Honey, I'm just gonna give you
your puffer. Hang on.

376
00:20:22,280 --> 00:20:24,880
Alright. You ready?

377
00:20:26,920 --> 00:20:28,199
Good girl.

378
00:20:28,200 --> 00:20:30,960
Alright, one more time. OK.
Big breath.

379
00:20:32,080 --> 00:20:33,560
Her partner's at the gate.

380
00:20:35,840 --> 00:20:36,890
Right.

381
00:20:44,680 --> 00:20:46,039
I'm not moving any planes,

382
00:20:46,040 --> 00:20:48,279
but you can give
a fake gate change announcement.

383
00:20:48,280 --> 00:20:50,239
Get them out!

384
00:20:50,240 --> 00:20:51,600
Copy.

385
00:20:57,480 --> 00:21:02,399
Attention,
passengers on Austra Air flight 47.

386
00:21:02,400 --> 00:21:04,759
Your departure gate has changed.

387
00:21:04,760 --> 00:21:07,559
Please proceed to gate 15.

388
00:21:07,560 --> 00:21:09,399
We thank you for your cooperation

389
00:21:09,400 --> 00:21:11,639
and we apologise
for any inconvenience.

390
00:21:11,640 --> 00:21:13,480
It's 15 minutes away!

391
00:21:17,720 --> 00:21:19,199
- Good?
- Yeah.

392
00:21:19,200 --> 00:21:21,160
He's just headed off
to the other gate.

393
00:21:30,000 --> 00:21:32,519
- Giving you an upgrade.
- Mummy, it's my bag.

394
00:21:32,520 --> 00:21:33,570
Thank you.

395
00:21:40,000 --> 00:21:42,159
- Mia!
- You'd better hurry up.

396
00:21:42,160 --> 00:21:43,799
- Mia!
- Daddy!

397
00:21:43,800 --> 00:21:45,719
Mia, Mia, come here.

398
00:21:45,720 --> 00:21:47,639
Come on. Quick, run, run, run.

399
00:21:47,640 --> 00:21:48,919
Quick, quick!

400
00:21:48,920 --> 00:21:50,519
What's the fuck's going on?
What's going on?

401
00:21:50,520 --> 00:21:52,519
No, no, no!
I know where you're going!

402
00:21:52,520 --> 00:21:54,039
Mark, urgent backup at Gate 9.

403
00:21:54,040 --> 00:21:56,359
- I'll be on the next fucking flight!
- Let's talk about this.

404
00:21:56,360 --> 00:21:57,679
- I'm not talking to you!
- That's enough!

405
00:21:57,680 --> 00:21:59,239
Fuck off! Fuck off!

406
00:21:59,240 --> 00:22:01,170
- Adam...
- Get your fucking hands off me!

407
00:22:02,720 --> 00:22:04,719
- Settle!
- I want to see my family!

408
00:22:04,720 --> 00:22:07,559
Please, please, please,
please let me see them.

409
00:22:07,560 --> 00:22:09,759
Come on.
Please let me see my daughter.

410
00:22:09,760 --> 00:22:12,399
Let me see my... No!

411
00:22:12,400 --> 00:22:14,760
Argh!

412
00:22:15,800 --> 00:22:18,240
Noooo!

413
00:22:20,080 --> 00:22:22,159
- Are you OK?
- Yeah, I'm alright.

414
00:22:22,160 --> 00:22:23,560
- Good?
- Mm-hm.

415
00:22:36,800 --> 00:22:39,279
- No, I said cash only.
- I don't have any cash.

416
00:22:39,280 --> 00:22:41,519
I can transfer you
if you don't have...

417
00:22:41,520 --> 00:22:43,200
- No, no...
- Did you get them out?

418
00:22:46,200 --> 00:22:47,360
Yeah.

419
00:22:51,600 --> 00:22:52,650
Thank you.

420
00:22:54,200 --> 00:22:56,199
So do you want
your phone back or...?

421
00:22:56,200 --> 00:22:57,999
Like I said, I don't have cash.

422
00:22:58,000 --> 00:23:00,839
No cash, no phone.
I don't know what to tell you.

423
00:23:00,840 --> 00:23:02,000
Can I help?

424
00:23:03,320 --> 00:23:04,370
You got cash?

425
00:23:05,880 --> 00:23:08,800
Praise the Lord. Hallelujah.
Come on, let's go.

426
00:23:13,400 --> 00:23:14,880
Ladies...

427
00:23:19,640 --> 00:23:21,080
Are we still in the airport?

428
00:23:24,840 --> 00:23:28,039
Oh, it's a jungle in here.

429
00:23:28,040 --> 00:23:30,639
- Now an aquarium.
- Oh, my days...

430
00:23:30,640 --> 00:23:32,559
Yo.

431
00:23:32,560 --> 00:23:34,319
Are these Siamese fighting fish?

432
00:23:34,320 --> 00:23:36,600
- Apparently.
- They're really expensive.

433
00:23:37,920 --> 00:23:39,600
Hey.

434
00:23:42,200 --> 00:23:43,920
So, 300 was it?

435
00:23:45,640 --> 00:23:49,359
And the parking is on top of that.

436
00:23:49,360 --> 00:23:50,960
Yeah.

437
00:23:53,360 --> 00:23:55,279
- And petrol money.
- Oh, come on.

438
00:23:55,280 --> 00:23:58,560
I need to get places, alright?
I need petrol...money.

439
00:24:00,240 --> 00:24:02,400
I've got a better idea.

440
00:24:06,800 --> 00:24:09,519
Yo, thank you. You serious?

441
00:24:09,520 --> 00:24:11,359
You serious?

442
00:24:11,360 --> 00:24:13,119
Thank you.

443
00:24:13,120 --> 00:24:16,199
Hey, say hi to Jesus for me, yeah?

444
00:24:16,200 --> 00:24:18,199
I might need him.

445
00:24:18,200 --> 00:24:19,599
- You good?
- Yeah, we good.

446
00:24:19,600 --> 00:24:22,119
- Alright.
- Thank you.

447
00:24:22,120 --> 00:24:24,199
You're gonna fight
and then you're gonna fight.

448
00:24:24,200 --> 00:24:25,760
Big bucks coming my way.

449
00:24:45,091 --> 00:24:49,519
You know, it's a legal requirement
to sit down, eh,

450
00:24:49,520 --> 00:24:51,119
so sit down, take a load off.

451
00:24:51,120 --> 00:24:52,559
What are you guys playing?

452
00:24:52,560 --> 00:24:54,600
Uh, just a bit of snap.

453
00:24:56,400 --> 00:24:58,359
Here we go.

454
00:24:58,360 --> 00:25:00,199
- He cheats, so keep an eye on him.
- Does he?

455
00:25:00,200 --> 00:25:02,080
- Yeah, he's a cheater.
- Eh?

456
00:25:10,880 --> 00:25:14,880
Fuck's sake! Fucking hell.

457
00:25:16,360 --> 00:25:19,880
You alright, boss?
Did you...get the right swipe?

458
00:25:21,200 --> 00:25:23,359
Yeah.

459
00:25:23,360 --> 00:25:25,880
Yeah, in the weirdest of ways, yeah.

460
00:25:27,680 --> 00:25:29,000
Keep going.

461
00:25:32,880 --> 00:25:34,640
I got it.

462
00:26:23,391 --> 00:26:27,849
Captions by Red Bee Media
SBS Australia 2026

463
00:26:27,850 --> 00:26:32,400
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